Shipping policy

Mold processing
Molds are made to order and ship within 3–5 business days after purchase. Business days exclude weekends and holidays. Processing time is separate from shipping transit time.

Shipping rates and tracking
Shipping charges are calculated at checkout. Tracking is included with shipped orders. Carrier delivery estimates are estimates, not guaranteed arrival dates.

Order information
Please check your shipping address before completing your order. Email hello@thesugargigi.com promptly if a correction is needed.

Shipping issues
If your package is delayed, missing, or arrives damaged, email hello@thesugargigi.com with your order number so we can help.

Digital products and online classes
These items do not require physical shipping. Access and delivery details are provided in the product listing or order communications.